We will add more FAQ here, as we get them…

But you can also check out our additional information page, see our terms of use

Frequently asked questions (FAQs):

1. How do you ensure the accuracy of product images and descriptions on your website?

We take great care in providing accurate and detailed product images and descriptions. Our team works diligently to capture high-quality images and write comprehensive descriptions to showcase each item’s attributes and characteristics.

2. What causes slight variations in the printed products despite your efforts for accuracy?

While we strive for consistency, slight variations may occur due to the nature of the printing process. Factors such as printing equipment, materials, and individual settings can contribute to these subtle differences. Rest assured, we work with trusted printing partners to maintain the highest quality standards.

3. What is print on demand, and how does it work?

Print on demand is a service that allows us to create and customize products, such as wall art, based on customer orders. When you place an order for a specific art piece, it is printed and framed on-demand, ensuring a personalized and unique product.

4. How are the art prints produced and printed?

We partner with a renowned print on demand service, to handle the printing and framing process. They use cutting-edge printing technology and premium materials to ensure exceptional print quality for your selected artwork.

5. Can I customize the size and frame options for the wall art prints?

Absolutely! We offer various size options for most of our art pieces, and you can select your preferred frame type and color to complement your decor. The customization process ensures that you receive a wall art piece tailored to your specifications.

6. What are the shipping times for wall art orders?

As each piece is printed on demand, the processing and shipping times may vary. We provide estimated delivery times during the checkout process, and you can also track your order to stay updated on its status.

See additional shipping information, here

7. Are the wall art prints ready to hang upon delivery?

Yes, our framed prints and canvas prints come ready to hang, making it convenient for you to display them as soon as they arrive. For other mediums, we provide mounting options or guidelines for hassle-free setup.

8. Do you ship internationally?

Yes, we ship our wall art prints worldwide through our reliable shipping partners. However, please be aware that international shipping times may vary based on your location.

9. Can I request a custom order for a specific artwork or size not listed on the website?

Certainly! If you have a particular artwork or size in mind that is not listed on our website, please reach out to us, and we’ll do our best to accommodate your custom request.

10. How do you ensure the wall art products are sustainable and are shipped in eco-friendly packaging?

We prioritize sustainability in every aspect, including our frames. Our frames are sourced from responsible suppliers who use ethically harvested wood or recycled materials, adhering to our commitment to sustainability, we use eco-friendly and recyclable packaging for all our wall art products. Our aim is to reduce our environmental footprint while ensuring your order arrives safely and in pristine condition.

See additional sustainability information, here

11. What is NFT and how does it relate to digital art?

NFT stands for Non-Fungible Token, a unique digital certificate of ownership that verifies the authenticity and provenance of digital artworks. In the context of our store, we offer select digital artworks as NFTs, allowing you to own an exclusive piece of art on the blockchain.

12. How do I purchase an NFT artwork from your store?

To purchase an NFT artwork from our collection, as a beginner click here and follow the guided steps for a secure and seamless purchase.

While direct NFT purchases are not facilitated on our platform, worry not! We have established a store with the renowned OpenSea platform.

For the experts, just tap on the link and you will be effortlessly redirected to our exclusive NFT store hosted on OpenSea.

13. What are the benefits of owning an NFT artwork?

Owning an NFT artwork grants you sole ownership of the digital art piece, certifying its uniqueness and authenticity. NFTs offer a direct relationship between the artist and the collector, while the blockchain technology ensures transparent ownership records.

14. Can I resell or trade the NFT artwork I purchase?

Yes, one of the fascinating aspects of NFTs is their ability to be resold or traded on various NFT marketplaces. However, do check if the artist has any specific terms regarding resale royalties, (At present, our NFTs do not have royalties attached to them. However, please be advised that these terms are subject to potential updates or revisions in the future).

15. How can I request a custom commission art piece?

We are delighted to offer custom commission services. Simply navigate to the “Commission Art” section on our website and provide details about your desired artwork, such as subject, style, size, and any other specific instructions. Our artists will then review your request, and we’ll work closely with you to bring your vision to life.

16. What is the process and timeline for a custom commission?

The process typically involves discussing your requirements with the artist, setting expectations, and agreeing on a timeline. The duration varies depending on the complexity and the artist’s workload. We strive to keep you informed throughout the creation process.

17. Can I request revisions on the custom commission piece?

Yes, we want you to be completely satisfied with your commissioned artwork. You can request reasonable revisions during specific stages of the creative process. However, extensive changes may be subject to additional fees.

18. Are there any digital art formats available besides NFTs?

Absolutely! Apart from NFTs, we offer digital art pieces available for immediate download in various formats, such as high-resolution images or digital prints, suitable for personal use or printing, We also offer a diverse range of wall art mediums, including canvas prints, framed prints, posters, metal prints, acrylic prints, wood prints and more. Each medium provides a distinct visual appeal, allowing you to choose the one that best suits your style and space.

19. How secure are my personal and payment details on your website?

We prioritize the security and privacy of our customers. Our website employs industry-standard encryption protocols to safeguard your personal and financial information during transactions.

20. Is there a return or refund policy for digital art purchases?

Due to the nature of digital art and NFTs, we generally do not offer returns or refunds. However, if you encounter any issues with your purchase, please reach out to our customer support team, and we’ll do our best to assist you.

21. Can I preview how a commissioned artwork will look before finalizing the purchase?

Absolutely! Once our artist creates a preliminary sketch or digital mock-up based on your specifications, we’ll share it with you for feedback and approval. This ensures that you are satisfied with the direction of the artwork before it’s completed.

22. How will I receive my purchased digital art or NFT after the transaction?

For digital art downloads, you will receive a secure download link to access your purchased artwork directly. In the case of NFTs, your unique ownership will be recorded on the blockchain, and you can view and manage your NFTs in your digital wallet.

23. Do you offer any art-related resources for aspiring artists or art enthusiasts?

Yes, we take pride in fostering art appreciation and knowledge. Our website features a resource blog with articles, tutorials, and tips on digital art techniques, art history, and other engaging content for artists and enthusiasts alike.

24. Can I license digital art for commercial use on your platform?

Absolutely! Many of our digital art pieces can be licensed for commercial purposes, such as marketing materials, book covers, or website designs. Simply contact us to discuss your specific licensing needs.

25. Are there any exclusive or limited-edition NFTs available for collectors?

Yes, we occasionally release exclusive or limited-edition NFTs from renowned artists, making them highly sought-after by collectors. Keep an eye on our announcements and newsletters to stay informed about these special releases.

26. Can I collaborate with an artist to bring my unique concept to life?

Absolutely! We encourage collaborations between artists and customers. If you have a distinct concept or an artistic idea, feel free to share it with us, and we’ll connect you with the most suitable artist to realize your vision.

27. Are there any membership benefits or rewards for loyal customers?

Yes, we value our loyal customers! We offer membership programs or loyalty rewards that provide exclusive access to previews, discounts, and special promotions. Be sure to sign up and stay tuned for exciting perks.

28. What is the process for resolving any issues with my digital art purchase or NFT ownership?

In case of any issues or questions regarding your purchase or NFT ownership, our customer support team is available to assist you promptly. You can reach out to us via email or our dedicated support portal.

29. Do you offer framing or printing services for purchased digital art pieces?

Yes, we offer optional framing and printing services for digital art purchases. You can choose from a variety of high-quality materials and finishes to create a physical art piece ready to adorn your space.

30. Can I subscribe to receive updates about new art releases and promotions?

Absolutely! Stay connected with us by subscribing to our newsletter or following us on social media. Be the first to know about new art releases, exclusive offers, and exciting announcements in the world of digital art.

We hope these answers provide all the information you need to explore and enjoy the unique offerings on our digital art platform. Should you have any further questions, please feel free to contact us at any time. Happy art hunting!